Last updated: 1 July 2026
These Terms & Conditions (“Terms”) govern the use of the Hydrosox Ltd website and the purchase of products from Hydrosox Ltd (“we”, “us”, “our”). By accessing our website, placing an order, or using our services, you agree to be bound by these Terms in full.
If you do not agree to these Terms, you must not use this website or purchase any products from us.
This website is operated by Hydrosox Ltd, a company registered in the United Kingdom.
For any queries relating to these Terms, you may contact us at:
By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this website by any third party.
You must not misuse this website, including but not limited to attempting to gain unauthorised access, introducing malicious software, or engaging in any activity that may damage or disrupt the website or its services.
We reserve the right to restrict or terminate access to the website at our discretion without prior notice if misuse is suspected.
We take reasonable care to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate and up to date.
However, we do not guarantee that all information is free from errors, omissions, or inaccuracies.
Minor variations in colour, texture, packaging, or appearance may occur due to manufacturing processes, material properties, or differences in screen display settings.
Such variations do not constitute a defect or misrepresentation.
When you place an order through our website, you are making an offer to purchase goods subject to these Terms.
All orders are subject to acceptance and availability.
A legally binding contract between you and Hydrosox Ltd is formed only when we confirm dispatch of your order.
We reserve the right to refuse or cancel any order prior to dispatch, including (but not limited to):
* suspected fraudulent activity
* incorrect pricing or technical errors
* stock availability issues
* breach of these Terms
If your order is cancelled after payment has been taken, you will receive a full refund using your original payment method.
All prices are displayed in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time without prior notice. However, any changes will not affect orders that have already been confirmed.
Payment must be made in full at the time of purchase.
We use secure third-party payment processors. Hydrosox Ltd does not store or have access to full payment card details.
Delivery times provided on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by courier services, customs clearance, weather conditions, strikes, or any other circumstances outside our reasonable control.
Once your order has been delivered to the address provided at checkout, responsibility and risk for the products passes to you.
If a parcel is lost or delayed after dispatch, we will work with the courier to resolve the issue but cannot accept liability for delays outside our control.
Returns and refunds are governed by our separate Delivery & Returns Policy, which forms part of these Terms.
We reserve the right to inspect all returned items before approving any refund or replacement.
We may refuse or reduce refunds where items are not returned in their original condition.
Nothing in these Terms affects your statutory rights under UK consumer protection law.
If you receive goods that are faulty, damaged, or incorrect, you must notify us as soon as reasonably possible.
We may request evidence such as photographs or a description of the issue.
Where a fault is confirmed, we will offer a repair, replacement, or refund in accordance with your legal rights.
All content on this website, including but not limited to text, branding, logos, product designs, images, graphics, and layout, is the property of Hydrosox Ltd or its licensors.
You may not copy, reproduce, distribute, or exploit any content from this website without prior written permission.
To the fullest extent permitted by law, Hydrosox Ltd shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or products.
We do not exclude or limit liability for:
* death or personal injury caused by negligence
* fraud or fraudulent misrepresentation
* any liability that cannot be excluded under UK law
You agree to indemnify and hold harmless Hydrosox Ltd from any claims, damages, losses, liabilities, or expenses arising from your misuse of the website or breach of these Terms.
Your personal data is handled in accordance with our Privacy Policy.
By using this website, you consent to such processing and confirm that all data provided by you is accurate.
We may use third-party providers for payment processing, delivery, analytics, marketing, and website infrastructure.
We are not responsible for the actions, policies, or content of any third-party services.
We shall not be liable for any failure or delay in performance caused by events outside our reasonable control. This includes, but is not limited to, natural disasters, war, strikes, supply chain disruptions, or governmental actions.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and Delivery & Returns Policy, constitute the entire agreement between you and Hydrosox Ltd.
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions regarding these Terms, please contact:
Hydrosox Ltd
info@hydrosox.com
