Shipping & Delivery

Last updated: 12/August 2026

This page explains how and when we send your order, what delivery costs, and who is responsible for your parcel until it reaches you. It forms part of our Terms of Service.

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Where we ship

We currently deliver to addresses within the United Kingdom. HydroSox is a UK company holding UK stock — nothing is drop-shipped from overseas, and nothing arrives with an unexpected customs charge.

Need delivery outside the UK? Message us on WhatsApp at +44 7441 396244 and we will arrange international shipping with you directly.

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Delivery cost

Delivery is free on orders of two pairs or more.

On a single pair, a delivery charge of £4.99 applies. The exact amount is always shown with the price before you add anything to your basket — you are never charged a delivery cost you have not already seen.

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Dispatch and delivery time

Orders are dispatched from the United Kingdom. We do not state a fixed delivery speed on the site until our stock can reliably support it, so we never promise a timeframe we cannot meet. Once your order is dispatched we will confirm it by email.

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Tracking

Tracking is included as standard. We will send your tracking details by email once your order is on its way.

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When your parcel is your responsibility

Until your parcel is delivered to the address you gave at checkout, responsibility for it remains ours. If it does not arrive, contact us at info@hydrosox.com and we will resolve it with the carrier.

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If you are not in

If no one is available to receive the parcel, the carrier will follow its standard process — usually a redelivery attempt or collection from a local access point. Please use a delivery address where you can reliably receive post.

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Questions

For anything about your delivery, email info@hydrosox.com or call 0203 4322 920.