Shipping and delivery
What is settled, and what is not.
Everything below is either already true at checkout or openly unfinished. Nothing in between.
The problem
Settled today
Free on two pairs or more
The threshold sits at the two-pair price, so the saving and the free delivery arrive together.
On a single pair, delivery is charged
The exact amount is shown at checkout before you pay. You are never charged a delivery cost you have not seen.
Dispatched from the United Kingdom
UK company, UK stock. Nothing is drop-shipped from elsewhere.
No delivery speed is promised
Deliberately. We will not print a next-day promise that confirmed stock cannot support, so no speed appears anywhere on this site until it can.
The problem
Still being confirmed
These are the questions people ask most, and we would rather say we do not know yet than guess.
Dispatch cut-off
Being confirmed against stock.
Carrier and transit time
Being confirmed.
Tracking
Whether a tracking link is sent is being confirmed.
Outside the UK
Destinations and whether duties are collected at checkout are being confirmed.
The formal version
The shipping policy is the binding text.
This page explains it. The policy states it.